FedEx “free-fee”

I have always avoided using FedEx or similar services as I import Electronics due to the cost of their services. But, as I decided to buy 4 packages from Arrow in US and found that they offered “free” P&P using FedEx – why not? 

I am really impressed with Arrow and some of the deals they offer as they out-compete Asian distributors head to head on price. I assume this is strategy from Arrow as they want to be supportive in prototyping and be chosen as distributor then the volume hits in.

This should also be a golden opportunity for FedEx and with all respect – FedEx was quick to deliver even if they never found my house 🙂 – they have also been quick to respond and explain why I get slammed with far to high import taxes, but the result remains the same.

Arrow is (according to FedEx) not stating the P&P correctly on the package, and that causes FedEx to slam the package with a P&P they have to calculate + a fee for doing this job. The result is that for a package costing 29.- USD I end up paying ca 24.- USD extra for a so-called “free” P&P. A package costing 29.- USD would be toll free, while a package costing 41.- USD get slammed with MVA according to Norwegian import rules.

I am told I can get Arrow to document this correctly and get my money back – in 6 months time – but, I have no intention of continue using FedEx and having to waste time and cost on this if I can avoid it! Sadly this will also limit the usage of Arrow. I will not stop using them, but “as is” I will have to calculate a 100% FedEx “free-fee”.

As mentioned before – a waste majority of Asian import is absolutely ok for proto-typing. And I can deal with the few exceptions and waiting a few weeks. What I can not afford is to be slammed with 100% stupidity every time I buy a small package as that would force me to stop this blog and my hobby.

Leave a Reply